We are so glad you’re here!
If you are experiencing technical problems, these common solutions may help you.
Ensure that you internet connection has a download speed of at least 0.4Mbps.
If your connection is slower (dial-up, satellite, some DSL), you may not be able to stream video reliably.
You can check your internet connection by clicking Begin Test below.
Having trouble seeing the video, click here to test Adobe Flash on your computer.
Download the latest version of Adobe Flash to view the video content.
If you are using Chrome, update to the latest version.
If you are only seeing the background and no video section at all or you can’t see the chat window, you may need a Java update.
Click here to test and update Java on your computer.
For the best viewing experience, download the Quest app and watch directly from your iOS device.
You will need a modern browser for the best online campus experience.
If you current browser doesn’t work well, try a different one.
Your browser may be showing you an outdated version of our site.
Try clearing your browser’s cache:
- Google Chrome: Click on the Chrome menu, select Tools, select Clear Browsing Data.
- Mozilla Firefox: Click on the Tools menu, select Clear Recent History.
- Safari: Click on the Safari menu, select Reset Safari.
- Internet Explorer: Click on the Tools menu, select Delete Browsing History.
If you are still having trouble seeing the video, you can try our backup page.
If you are still experiencing issues, please send us a private message or contact Nate by email at firstname.lastname@example.org.